Trainer | Air Travel Industry & SABRE Experience Required | Onsite | Cairo

Short Summary

Trainer | Air Travel Industry & SABRE Experience Required | Onsite | Cairo with Sutherland. Sutherland is seeking an air travel industry-savvy GDS (Sabre) Trainer to join one of our growing travel programs in Cairo . The Trainer will have a passion for air travel along with working knowledge of the Sabre platform while leading a team to ensure the highest level of customer experience. As a Trainer, you will: Enable and…

Key Details

• Position / opportunity: Trainer | Air Travel Industry & SABRE Experience Required | Onsite | Cairo
• Organization: Sutherland
• Country / coverage: Egypt
• Location: Cairo, Cairo Governorate, Egypt
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Business & Finance
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-11
• Application deadline: Not specified

Description

Sutherland is seeking an air travel industry-savvy GDS (Sabre) Trainer to join one of our growing travel programs in Cairo . The Trainer will have a passion for air travel along with working knowledge of the Sabre platform while leading a team to ensure the highest level of customer experience. As a Trainer, you will: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. (Sabre platform) Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. You'll also train new hires (luxury air travel sales/representatives) ensuring they are 100% equipped to carry out the following activities with white glove service while meeting and exceeding sales targets: Consultative Air Sales – ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting – research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity – issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience – monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership – work with Destination Experts and clients so the air experience feels like one seamless trip – not a separate booking bolted onto the tour Responsive Communication – manage every channel – phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership – keep bookings, files, and systems airtight – taking ownership of your files and your teammates' – to prevent anything from falling through the cracks. What You’ll Need: 2+ years of training facilitation experience within the air travel industry (luxury travel sales preferred) Ability to enable, guide, evaluate & deliver soft & technical skills training on all aspects of client training. GDS tools training experience is a must (Sabre) Deep passion for luxury air travel and knowledge Polished, articulate communicator with emotional intelligence and active listening skills Comfortable in a dynamic, fast-paced, collaborative environment All your information will be kept confidential according to EEO guidelines.

Responsibilities

• Sutherland is seeking an air travel industry-savvy GDS (Sabre) Trainer to join one of our growing travel programs in Cairo .
• The Trainer will have a passion for air travel along with working knowledge of the Sabre platform while leading a team to ensure the highest level of customer experience.
• As a Trainer, you will: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training.
• (Sabre platform) Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.
• Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
• Facilitate all aspects of floor-training and BQM training for the program.

Requirements / Eligibility

• : 2+ years of training facilitation experience within the air travel industry (luxury travel sales preferred) Ability to enable, guide, evaluate & deliver soft & technical skills training on all aspects of client training.
• GDS tools training experience is a must (Sabre) Deep passion for luxury air travel and knowledge Polished, articulate communicator with emotional intelligence and active listening skills Comfortable in a dynamic, fast-paced, collaborative environment All…

How To Apply

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