Sr. Principal Strategist, Inspire Value

Short Summary

Sr. Principal Strategist, Inspire Value with ServiceNow. ServiceNow is actively seeking an Sr Principal Strategist for our Inspire Value – Australia & NZ team. As a crucial pillar within ServiceNow’s global industry and solutions organisation, the Inspire Value team are our most senior, customer-facing strategic advisors who partner directly with C-suite and Board-level executives to shape which business problems are worth…

Key Details

• Position / opportunity: Sr. Principal Strategist, Inspire Value
• Organization: ServiceNow
• Country / coverage: Australia
• Location: Melbourne, Victoria, Australia
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Information Technology
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-18
• Application deadline: Not specified

Description

ServiceNow is actively seeking an Sr Principal Strategist for our Inspire Value – Australia & NZ team. As a crucial pillar within ServiceNow’s global industry and solutions organisation, the Inspire Value team are our most senior, customer-facing strategic advisors who partner directly with C-suite and Board-level executives to shape which business problems are worth solving, where to invest, and how to unlock measurable value through digital, business and AI transformation. Operating at the intersection of business strategy, financial rigor, and enterprise technology, this role goes beyond traditional value engineering or sales support. Inspire Value Principals lead high-impact executive conversations, reframing technology discussions into strategic decisions around growth, resilience, productivity, and risk, and aligning stakeholders around a shared investment narrative. This role combines strategic leadership with customer impact in three core areas: 1. Strategic growth and executive influence Engage with customer executives to help shape their most critical business challenges and transformation decisions Partner with Sales Leaders to define and execute the regional strategic deals and growth strategy Architect and lead the creation of compelling, board-level investment cases Tailor commercial strategies to customer environments and value Lead executive vision and value workshops spanning operational teams through to C-Suite Shape the future of our customers by identifying critical market trends and emerging needs that could lead to partnerships to accelerate our customers growth and impact in their business 2. Be a trusted strategic advisor Serve as the strategic advisor on must-win deals, personally crafting and delivering bespoke value propositions and business cases Act as a highly-skilled mentor and coach for our core Sales and Account teams Drive adoption of best practices in strategic value-selling across the region, including detailed value analysis, benchmarking, and executive messaging 3. Organizational alignment and innovation Foster a community of collaboration and knowledge sharing, working across internal functions to ensure consistent messaging and direction Lead the creation of thought leadership, including industry points of views, best practices, white papers, and executive workshops Act as a market and industry expert, providing data-driven feedback and expertise to Engineering, Product and Solutions to drive continuous product and service improvement We seek candidates who thrive on complex problem-solving and possess: Experience from a top-tier management consulting firm, demonstrating a strong foundation in strategic analysis, hypothesis-driven problem-solving, and executive communication. A Proven track record personally leading high-stakes, cross-functional projects, driving clarity out of ambiguity, solving complex problems, quantifying strategic impact, and influencing outcomes Executive presence and gravitas to challenge, advise, and partner with both internal stakeholders and C-level executives An owner’s mentality and proven ability to own, drive, and land complex deal strategies, demonstrating vision, bias-for-action, and accountability for customer success To be successful in this role you must have: Executive experience: 15+ years of progressive experience in strategy consulting, value advisory, corporate strategy, or similar roles Strategic acumen: Exemplary analytical and financial experience with the ability to build compelling business and investment cases and quantify complex strategic value Technology fluency: Experience with enterprise cloud solutions AI fluency: Ability to use AI to scale without reducing the quality of the work we do Leadership and mentorship: Proven ability to inspire, motivate, and influence senior executives to outcomes, with hands-on expertise in coaching and solving challenging problems Strategic consulting toolkit: Exceptional skills to build relationships and influencing outcomes at the highest levels, coupled with the integrity, empathy and passion for our mission and customer success Adaptability: Ability to balance complex requirements, drive…

Responsibilities

• ServiceNow is actively seeking an Sr Principal Strategist for our Inspire Value – Australia & NZ team.
• As a crucial pillar within ServiceNow’s global industry and solutions organisation, the Inspire Value team are our most senior, customer-facing strategic advisors who partner directly with C-suite and Board-level executives to shape which business problems…
• Operating at the intersection of business strategy, financial rigor, and enterprise technology, this role goes beyond traditional value engineering or sales support.
• Inspire Value Principals lead high-impact executive conversations, reframing technology discussions into strategic decisions around growth, resilience, productivity, and risk, and aligning stakeholders around a shared investment narrative.
• This role combines strategic leadership with customer impact in three core areas: 1.
• Strategic growth and executive influence Engage with customer executives to help shape their most critical business challenges and transformation decisions Partner with Sales Leaders to define and execute the regional strategic deals and growth strategy…

Requirements / Eligibility

• Applicants should review the qualifications, experience requirements, documentation, location, and authorization requirements stated by ServiceNow.
• Applicants should prepare the CV, profile, cover letter, portfolio, proposal, or supporting documents requested for this job.

How To Apply

Use the Apply now button and follow the instructions on the application page.