Production Manager

Short Summary

Production Manager with Western Digital. Own and lead Finished Goods Quality & Packing (FQAP) operations to ensure timely and quality-compliant shipment of finished media to HDD operations, consistently meeting or exceeding the agreed shipment plan and customer requirements. Provide end-to-end operational leadership covering shipment execution, inventory control, disposition management, quality, compliance, people…

Key Details

• Position / opportunity: Production Manager
• Organization: Western Digital
• Country / coverage: Malaysia
• Location: George Town, Penang, Malaysia
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-26
• Application deadline: Not specified

Description

Own and lead Finished Goods Quality & Packing (FQAP) operations to ensure timely and quality-compliant shipment of finished media to HDD operations, consistently meeting or exceeding the agreed shipment plan and customer requirements. Provide end-to-end operational leadership covering shipment execution, inventory control, disposition management, quality, compliance, people capability, customer coordination, and continuous improvement. Act as the key operational interface between FQAP, Manufacturing, Quality, Process Engineering, Planning, Logistics, and downstream HDD operations to proactively identify and resolve risks affecting shipment performance. Key Accountability Areas Shipment Plan Achievement: Ensure FQAP consistently supports and meets HDD shipment commitments. Inventory Health: Maintain effective control of On-Hold and shippable inventory, including aging management. Disposition Closure: Drive timely disposition decisions and execution of disposition actions. Quality Performance: Ensure FQAP Quality Objectives and applicable quality KPIs are achieved. People Capability: Ensure Coordinators, Technicians, and Operators are trained, certified, competent, and compliant with SOP requirements. IMS & RBA Compliance: Maintain operational compliance and audit readiness. Customer/Technical Support: Ensure OCK Thailand and other external partners meet defined technical and quality requirements. Continuous Improvement: Drive improvement and error-proofing initiatives that strengthen operational reliability and reduce risk. Risk & Escalation Management: Proactively identify and escalate issues that may affect shipment, quality, inventory, or customer commitments. Key Responsibilities 1. Shipment Plan & Operational Execution Lead daily FQAP operations to ensure shipment commitments to HDD are achieved safely, accurately, and on time. Monitor shipment plan, inventory availability, shipment readiness, and operational constraints to identify potential gaps and risks. Proactively escalate and coordinate recovery actions for any foreseen or actual shipment risks, ensuring appropriate containment and recovery plans are established. Attend daily manufacturing meetings and present key FQAP performance indicators, including shipment status, inventory readiness, retest support, disposition status, and critical operational issues. Coordinate cross-functional resources to support urgent shipment requirements and minimize impact to production and customer commitments. 2. On-Hold Inventory & Disposition Management Drive the end-to-end disposition of On-Hold inventory, working closely with Process Owners, Quality, Engineering, and other stakeholders to ensure timely decisions and closure. Actively follow up with process owners on aging On-Hold inventory and remove barriers preventing timely disposition. Drive execution of approved dispositions, including controlled shipment, retest, sorting, rework, return-to-source, and other disposition activities. Monitor disposition progress and provide escalation where delays may impact inventory health, shipment capability, or business objectives. Establish effective tracking and follow-up mechanisms to prevent excessive aging of On-Hold inventory. 3. Shippable Inventory & Aging Control Monitor shippable inventory aging and ensure inventory remains within defined aging requirements and business targets. Identify aging-risk inventory and drive timely actions with relevant stakeholders to prevent inventory from exceeding established limits. Review inventory trends and develop appropriate recovery actions for aged or at-risk material. Ensure effective inventory prioritization to support shipment requirements while maintaining inventory quality and compliance. 4. People & Workforce Management Lead and manage a team comprising Coordinators, Technicians, and Operators to ensure effective execution of FQAP operations. Establish workforce capability through structured training, certification, qualification, and competency management. Ensure employees understand and consistently comply with applicable SOPs, work instructions, quality requirements, safety requirements, and operational controls. Monitor…

Responsibilities

• Own and lead Finished Goods Quality & Packing (FQAP) operations to ensure timely and quality-compliant shipment of finished media to HDD operations, consistently meeting or exceeding the agreed shipment plan and customer requirements.
• Provide end-to-end operational leadership covering shipment execution, inventory control, disposition management, quality, compliance, people capability, customer coordination, and continuous improvement.
• Act as the key operational interface between FQAP, Manufacturing, Quality, Process Engineering, Planning, Logistics, and downstream HDD operations to proactively identify and resolve risks affecting shipment performance.
• Key Accountability Areas Shipment Plan Achievement: Ensure FQAP consistently supports and meets HDD shipment commitments.
• Inventory Health: Maintain effective control of On-Hold and shippable inventory, including aging management.
• Disposition Closure: Drive timely disposition decisions and execution of disposition actions.

Requirements / Eligibility

• Provide end-to-end operational leadership covering shipment execution, inventory control, disposition management, quality, compliance, people capability, customer coordination, and continuous improvement.
• Act as the key operational interface between FQAP, Manufacturing, Quality, Process Engineering, Planning, Logistics, and downstream HDD operations to proactively identify and resolve risks affecting shipment performance.
• Key Accountability Areas Shipment Plan Achievement: Ensure FQAP consistently supports and meets HDD shipment commitments.
• Inventory Health: Maintain effective control of On-Hold and shippable inventory, including aging management.
• Disposition Closure: Drive timely disposition decisions and execution of disposition actions.

How To Apply

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