Food & Beverage Supervisor

Short Summary

Food & Beverage Supervisor at AccorHotel. About the employer Novotel Wellington: Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location Responsibilities Passionate about guest interaction, food…

Key Details

• Position / opportunity: Food & Beverage Supervisor
• Organization: AccorHotel
• Country / coverage: New Zealand
• Location: Wellington, Wellington Region, New Zealand
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Agriculture
• Compensation: Not specified
• Application deadline: Deadline not specified

Description

About the employer

Novotel Wellington: Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location

Responsibilities

Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

Reporting to the Operations Manager, you will be responsible for the successful operation of the restaurant and bar while on shift.

You will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team.

This position is a minimum of 32 hours per week working on a rotating 7-day roster, with AM/PM Shifts.

Key Duties

Assisting in the smooth operation of the Food & Beverage department

Creating a seamless dining experience for our guests, making everyone feel welcome and valued

Constant communication with all departments

Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services.

Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience

Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge

Develop a sales approach and passion for driving and generating business

Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.

Qualifications

Passion for customer service

Supervisory experience in a similar role

Proven experience in leading and motivating a team

Strong interpersonal skills both with internal and external customers

Demonstrated ability to problem solve and remain calm under pressure

Excellent time management and communication skills

Essential to be flexible with working hours, this role is based on a rotating 7-day roster. Morning shifts starting from 6am and Afternoon shifts from 3pm

A current DM Certificate or the ability to obtain one (candidates must have an LCQ certificate and 3 months of supervisory experience at a licensed premises in NZ) is preferred.

A first aid certificate is favourable.

NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)

Additional information

At Novotel Wellington, we’re all about helping you grow your career and have a great time doing it! We love celebrating our team’s wins and offer a bunch of great perks to support you along the way, including:

Learn your Way – Access to our Accor Academy so you can Earn while you Learn!

Daily staff meals are on us while you're on duty.

Incredible Accor Heartist Benefits – including discounted Food & Beverage + Accommodation Worldwide

Accor's Parental Leave Scheme: Supporting you in all stages of life.

Join in on staff celebrations and get recognised for your tenure.

Accor's refer-a-friend bonus

Uniform provided & laundered

Access to our Employee Assistance Program

Join us at Novotel Wellington, where your career journey is as exciting as the destination!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities

• Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
• Reporting to the Operations Manager, you will be responsible for the successful operation of the restaurant and bar while on shift.
• You will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team.
• This position is a minimum of 32 hours per week working on a rotating 7-day roster, with AM/PM Shifts.
• Assisting in the smooth operation of the Food & Beverage department
• Creating a seamless dining experience for our guests, making everyone feel welcome and valued
• Constant communication with all departments
• Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services.
• Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
• Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge
• Develop a sales approach and passion for driving and generating business
• Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.

Requirements / Eligibility

• Passion for customer service

  Supervisory experience in a similar role

  Proven experience in leading and motivating a team

  Strong interpersonal skills both with internal and external customers

  Demonstrated ability to problem solve and remain calm under pressure

  Excellent time management and communication skills

  Essential to be flexible with working hours, this role is based on a rotating 7-day roster. Morning shifts starting from 6am and Afternoon shifts from 3pm

  A current DM Certificate or the ability to obtain one (candidates must have an LCQ certificate and 3 months of supervisory experience at a licensed premises in NZ) is preferred.

  A first aid certificate is favourable.

  NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)

Benefits / Compensation

• Accor's Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor's refer-a-friend bonus
• Uniform provided & laundered
• Access to our Employee Assistance Program
• Join us at Novotel Wellington, where your career journey is as exciting as the destination!
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

How To Apply

Apply to AccorHotel for Food & Beverage Supervisor using the position-specific application form.