Employee Referral

Short Summary

Employee Referral with Sutherland. Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. High school diploma or GED Demonstrated ability to perform…

Key Details

• Position / opportunity: Employee Referral
• Organization: Sutherland
• Country / coverage: India
• Location: Mumbai, MH, India
• Work arrangement: On-site
• Opportunity type: Tenders / Consultancies
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-03-12
• Application deadline: Not specified

Description

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged. High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred All your information will be kept confidential according to EEO guidelines.

Responsibilities

• Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
• Respond to inquiries about products and services, processing payments, or performing general account maintenance.
• Up-selling customers to new products or services may be encouraged.
• High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of…

Requirements / Eligibility

• Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
• Respond to inquiries about products and services, processing payments, or performing general account maintenance.
• Up-selling customers to new products or services may be encouraged.
• High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of…

How To Apply

Use the Apply now button and follow the instructions on the application page.