Distribution Supervisor

Short Summary

Distribution Supervisor at Expeditors. About the employer We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment…

Key Details

• Position / opportunity: Distribution Supervisor
• Organization: Expeditors
• Country / coverage: United Kingdom
• Location: Birmingham, , United Kingdom
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Operations & Logistics
• Compensation: Not specified
• Application deadline: Deadline not specified

Description

About the employer

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they're chances to grow, do what you love and build a career with us!

Responsibilities

Tasks and Duties

Allocate workloads within team to ensure smooth operations during peak activity or staff absence

Monitor workboards to ensure internal KPI’s are met e.g. timely data entry

Build and maintain strong relationships with customers.

Assist in retention calls and complete customer reviews with your regular customers to document in the CRM

Monitor invoicing and BNP report where needed

Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations

Be a guide for the team – mentor agents, lead agents and ensure that positive attitude is maintained within the team

Promote productivity tools within the team (e.g. using workboard, invoice processing, expo)

Be continuously open and positive to implementing new system changes and enhancements with the team

Oversee and ensure compliance with Expeditors Operational Process Standards

Audits all new accounts and follow up on responsibilities of agents to ensure that customer needs have been met.

Support the manager and/or the sales department where needed in matters such as making introductory contact with, coordinating and auditing new accounts; performing and supervising department accounting functions (i.e. Accts. Payable, Accts. Receivable, Customer Invoicing, domestic freight rating, etc.); and developing the annual departmental operating budget, in line with desired customer services levels and necessary equipment upgrades.

Aid with employee development

Apply accounting knowledge to assist department leadership

Alongside department leadership, monitor and improve District Excellence and Global Business Operations metrics

Assist department leadership in growing the product's business through involvement in sales and retention programs.

Qualifications

Skills and Qualifications

4 years of industry specific knowledge

Software proficiency skills (e.g., Warehouse management systems, MS Excel Formulas and Pivot Tables, MS Word)

Inventory management and accounting knowledge

Self-reflecting and open to feedback

Initiative and ability to work in autonomy

Proven leadership attitude and background

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Conflict resolution

Listening skills

Providing feedback

Teamwork

Building team environment

Coaching for development

Customer focus

Managing meetings

Problem solving

Process improvement

Time management

English language proficiency

Global Logistics Industry knowledge

Additional information

Expeditors offers excellent benefits:

Health Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Employee Referral Program Bonus

Bike to work scheme

Responsibilities

• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Monitor workboards to ensure internal KPI’s are met e.g. timely data entry
• Build and maintain strong relationships with customers.
• Assist in retention calls and complete customer reviews with your regular customers to document in the CRM
• Monitor invoicing and BNP report where needed
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Be a guide for the team – mentor agents, lead agents and ensure that positive attitude is maintained within the team
• Promote productivity tools within the team (e.g. using workboard, invoice processing, expo)
• Be continuously open and positive to implementing new system changes and enhancements with the team
• Oversee and ensure compliance with Expeditors Operational Process Standards
• Audits all new accounts and follow up on responsibilities of agents to ensure that customer needs have been met.
• Support the manager and/or the sales department where needed in matters such as making introductory contact with, coordinating and auditing new accounts; performing and supervising department accounting functions (i.e. Accts. Payable, Accts. Receivable, Customer Invoicing, domestic freight rating, etc.); and developing the annual departmental operating budget, in line with desired customer services levels and necessary equipment upgrades.

Requirements / Eligibility

• Skills and Qualifications

  4 years of industry specific knowledge

  Software proficiency skills (e.g., Warehouse management systems, MS Excel Formulas and Pivot Tables, MS Word)

  Inventory management and accounting knowledge

  Self-reflecting and open to feedback

  Initiative and ability to work in autonomy

  Proven leadership attitude and background

  Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  Conflict resolution

  Listening skills

  Providing feedback

  Teamwork

  Building team environment

  Coaching for development

  Customer focus

  Managing meetings

  Problem solving

  Process improvement

  Time management

  English language proficiency

  Global Logistics Industry knowledge

Benefits / Compensation

• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Employee Referral Program Bonus

How To Apply

Apply to Expeditors for Distribution Supervisor using the position-specific application form.