Tender / Consultancy
Customer Success Consultant – Dutch speaker
Deadline: Not specified
Short Summary
Customer Success Consultant – Dutch speaker at NielsenIQ. About the employer Responsibilities Customer Success Consultant – Dutch speaker Amstelveen, Netherlands / Customer Success Team – Retailer Service – Netherlands Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and…
Key Details
- Position / opportunity: Customer Success Consultant – Dutch speaker
- Organization: NielsenIQ
- Country / coverage: Netherlands
- Location: AMSTELVEEN, NH, Netherlands
- Work arrangement: On-site
- Opportunity type: Tenders / Consultancies
- Sector: Operations & Logistics
- Compensation: Not specified
- Application deadline: Not specified by source
Description
About the employer
Responsibilities
Customer Success Consultant – Dutch speaker
Amstelveen, Netherlands / Customer Success Team – Retailer Service – Netherlands
Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
Why join us
Own relationships with some of the Netherlands' most recognized retailers
Work with market-leading consumer intelligence and data
Flexible hybrid working (home & office)
Explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your role
Collaborate with experts across an international organization
About this job
As a Customer Success Consultant, you will partner with leading retailers in the Netherlands, helping them make better business decisions through data, analytics and industry expertise.
You will combine relationship management, consulting and analytical problem-solving to help clients uncover opportunities, understand market trends and maximize the value they get from NielsenIQ insights.
This role is ideal for someone who enjoys working with customers, translating data into actionable recommendations, and making a measurable impact on client success.
Responsibilities
Build trusted relationships with retail clients and become their strategic advisor
Analyze market, category and shopper data to identify opportunities and risks
Translate complex datasets into clear, actionable recommendations
Deliver presentations and business reviews to client stakeholders
Proactively identify opportunities to increase client value and satisfaction
Collaborate with analytics, commercial and operational teams
Support clients in using NIQ solutions to answer key business questions
A little bit about you
Who will thrive here
Naturally curious about consumer behavior and retail trends
Comfortable turning data into stories and recommendations
Enjoys building relationships and influencing stakeholders
Balances analytical thinking with commercial awareness
Likes working in a fast-paced, client-focused environment
Requirements
2-5 years of experience in customer success, consulting, category management, insights, analytics or account management
Strong analytical and problem-solving skills
Excellent communication and presentation skills
Fluency in Dutch and English
Experience in FMCG, retail or market research is a pré
#LI-Hybrid
#LI-FC
Qualifications
Additional information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Responsibilities
- Customer Success Consultant – Dutch speaker
- Amstelveen, Netherlands / Customer Success Team – Retailer Service – Netherlands
- Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
- Own relationships with some of the Netherlands' most recognized retailers
- Work with market-leading consumer intelligence and data
- Flexible hybrid working (home & office)
- Explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your role
- Collaborate with experts across an international organization
- As a Customer Success Consultant, you will partner with leading retailers in the Netherlands, helping them make better business decisions through data, analytics and industry expertise.
- You will combine relationship management, consulting and analytical problem-solving to help clients uncover opportunities, understand market trends and maximize the value they get from NielsenIQ insights.
- This role is ideal for someone who enjoys working with customers, translating data into actionable recommendations, and making a measurable impact on client success.
- Build trusted relationships with retail clients and become their strategic advisor
Requirements / Eligibility
- Naturally curious about consumer behavior and retail trends
- Comfortable turning data into stories and recommendations
- Enjoys building relationships and influencing stakeholders
- Balances analytical thinking with commercial awareness
- Likes working in a fast-paced, client-focused environment
- 2-5 years of experience in customer success, consulting, category management, insights, analytics or account management
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Fluency in Dutch and English
- Experience in FMCG, retail or market research is a pré
Benefits / Compensation
- Flexible working environment
- Employee-Assistance-Program (EAP)
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
- NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
- For more information, visit NIQ.com
- Want to keep up with our latest updates?
- Follow us on: LinkedIn | Instagram | Twitter | Facebook
- Our commitment to Diversity, Equity, and Inclusion
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
How To Apply
Select Apply now to complete the application for this position. Submit the documents requested in the application form.