customer service representative telecom account – NE

Short Summary

customer service representative telecom account – NE with Sutherland. This is a full-time on-site role located in Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: 📞 Handling…

Key Details

• Position / opportunity: customer service representative telecom account – NE
• Organization: Sutherland
• Country / coverage: Egypt
• Location: Alexandria, Alexandria Governorate, Egypt
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Business & Finance
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-17
• Application deadline: Not specified

Description

This is a full-time on-site role located in Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy . 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! 🚀 We’re Hiring Talented People! 🌟 Fresh Grads & Dropouts are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧 ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving , active listening , & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Flexibility with night & overnight shifts is essential 🌙 ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟 All your information will be kept confidential according to EEO guidelines.

Responsibilities

• This is a full-time on-site role located in Alexandria for a Customer Service Specialist .
• In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction .
• Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy .
• 🛠️ Providing tailored solutions to meet customer needs.
• 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette .
• If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!

Requirements / Eligibility

• This is a full-time on-site role located in Alexandria for a Customer Service Specialist .
• In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction .
• Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy .
• 🛠️ Providing tailored solutions to meet customer needs.

How To Apply

Use the Apply now button and follow the instructions on the application page.