Customer Service Consultant – Biggest Telecom Account

Short Summary

Customer Service Consultant – Biggest Telecom Account with Sutherland. Act as a front-line interface with US customers Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt after 6 Months Maintaining the customer experience and providing the best image to the company. Provide excellent customer service to inbound callers. Solve customer concerns. Sell…

Key Details

• Position / opportunity: Customer Service Consultant – Biggest Telecom Account
• Organization: Sutherland
• Country / coverage: Egypt
• Location: Alexandria, Alexandria Governorate, Egypt
• Work arrangement: On-site
• Opportunity type: Tenders / Consultancies
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-04
• Application deadline: Not specified

Description

Act as a front-line interface with US customers Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt after 6 Months Maintaining the customer experience and providing the best image to the company. Provide excellent customer service to inbound callers. Solve customer concerns. Sell client products & offers. Offered Package: Attractive Packages + Sales bonus scheme + Overnight Shift Allowance. Social Insurance and Private Medical Insurance Coverage. Fun team activities Working conditions: 2 Days off per week Rotational shifts. 9 working hours including 1-hour Break. Transportation for Night and Overnight Shift Fluent in English C1 is a Must Graduates, Dropouts are welcome to apply. Alexandria resident is a must. Egyptian Nationality is a must. Having ex. in Call Centre (English Account) is preferred. Soft and communication skills. Males & Females

Responsibilities

• Act as a front-line interface with US customers Role involves responding to customers over the phone and resolving their inquiries.
• Work remote from anywhere inside Egypt after 6 Months Maintaining the customer experience and providing the best image to the company.
• Provide excellent customer service to inbound callers.
• Offered Package: Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
• Social Insurance and Private Medical Insurance Coverage.
• Fun team activities Working conditions: 2 Days off per week Rotational shifts.

Requirements / Eligibility

• Act as a front-line interface with US customers Role involves responding to customers over the phone and resolving their inquiries.
• Work remote from anywhere inside Egypt after 6 Months Maintaining the customer experience and providing the best image to the company.
• Provide excellent customer service to inbound callers.
• Offered Package: Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.

How To Apply

Use the Apply now button and follow the instructions on the application page.