Bogotá | Bilingual Customer Service Specialist I CT

Short Summary

Bogotá | Bilingual Customer Service Specialist I CT with Sutherland. We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers. Main Responsibilities Support customers via phone, chat, or email, meeting performance goals Own customer issues through to resolution, escalating when needed Document interactions accurately and keep…

Key Details

• Position / opportunity: Bogotá | Bilingual Customer Service Specialist I CT
• Organization: Sutherland
• Country / coverage: Colombia
• Location: Bogotá, Bogota, Colombia
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-24
• Application deadline: Not specified

Description

We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers. Main Responsibilities Support customers via phone, chat, or email, meeting performance goals Own customer issues through to resolution, escalating when needed Document interactions accurately and keep customer information updated Handle sensitive information with confidentiality and care Required: 🌍 B2+ English communication skills (minimum) 🎓 High school diploma or equivalent 💻 Ability to multitask and navigate multiple systems efficiently 🧠 Customer-focused mindset with strong problem-solving abilities 🔍 Attention to detail and accuracy in data handling ⌨️ Basic computer skills (CRM tools, email, spreadsheets) All your information will be kept confidential according to EEO guidelines.

Responsibilities

• We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers.
• Main Responsibilities Support customers via phone, chat, or email, meeting performance goals Own customer issues through to resolution, escalating when needed Document interactions accurately and keep customer information updated Handle sensitive…

Requirements / Eligibility

• We're looking for a Customer Service Representative with strong English skills to deliver friendly, efficient, and accurate support to our customers.
• Main Responsibilities Support customers via phone, chat, or email, meeting performance goals Own customer issues through to resolution, escalating when needed Document interactions accurately and keep customer information updated Handle sensitive…

How To Apply

Use the Apply now button and follow the instructions on the application page.