Automotive Diagnostics Specialist

Short Summary

Automotive Diagnostics Specialist at MSX International. About the employer MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales…

Key Details

• Position / opportunity: Automotive Diagnostics Specialist
• Organization: MSX International
• Country / coverage: Denmark
• Location: Copenhagen, , Denmark
• Work arrangement: Remote
• Opportunity type: Remote work opportunities
• Sector: Operations & Logistics
• Compensation: Not specified
• Application deadline: Not specified by source

Description

About the employer

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Responsibilities

In your role as an Automotive Diagnostics Specialist for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

What we offer

Opportunity to work with one of the biggest OEM’s on the market.

Regular training and access to global career opportunities/career progression.

A professional but relaxed working environment, as part of a welcoming and diverse team.

Qualifications

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes:

Proven automotive experience, ideally in a dealership, workshop or at a manufacturer (aftersales retail experience is an advantage) at a master technician level

Fluency in any Nordic language and English is required

Experience with a high-performing, collaborative, constructive peer group is a plus

Very good verbal and written communication skills with high attention to detail

Ability to work on own initiative with attention to detail with flexible and proactive personality

Personal qualities of integrity, credibility with high-level of organizational and time management skills

Strong business acumen and customer focus

Additional information

Workplace and scope:

The position is based remotely within the EU. This is a full-time role, with a start date to be agreed upon.

We offer a monthly salary in the range of 46.000- 50.000 DKK for this position. Salary determination is in accordance with our compensation policy and is based on factors such as education, skills, qualifications, and experience.

As part of our team, we offer you:

Flexibility – the opportunity to work 100% from home to achieve a good work-life balance

Security – we have a collective agreement that ensures stable employment terms

Benefits that make a difference – a wellness allowance, advance vacation days, and paid time off for medical appointments are just a few examples

Additional information:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement

Parts, Accessories & Service Performance

Actionable Insights

Repair Optimization & Compliance

Learning Solutions

Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Responsibilities

• In your role as an Automotive Diagnostics Specialist for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

Requirements / Eligibility

• Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes:

  Proven automotive experience, ideally in a dealership, workshop or at a manufacturer (aftersales retail experience is an advantage) at a master technician level

  Fluency in any Nordic language and English is required

  Experience with a high-performing, collaborative, constructive peer group is a plus

  Very good verbal and written communication skills with high attention to detail

  Ability to work on own initiative with attention to detail with flexible and proactive personality

  Personal qualities of integrity, credibility with high-level of organizational and time management skills

  Strong business acumen and customer focus

Benefits / Compensation

• Opportunity to work with one of the biggest OEM’s on the market.
• Regular training and access to global career opportunities/career progression.
• A professional but relaxed working environment, as part of a welcoming and diverse team.

How To Apply

Select Apply now to complete the application for this position. Submit the documents requested in the application form.