Associate – Sales and Support Customer Care (Japanese Speaker)

Short Summary

Associate – Sales and Support Customer Care (Japanese Speaker) with Sutherland. Customer Service Consultants in this role get to: • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller • Maintains customer records by updating account information. • Exemplary communication skills and customer-oriented approach • Ability to present, persuade…

Key Details

• Position / opportunity: Associate – Sales and Support Customer Care (Japanese Speaker)
• Organization: Sutherland
• Country / coverage: Malaysia
• Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, //14, Malaysia
• Work arrangement: On-site
• Opportunity type: Tenders / Consultancies
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-07-21
• Application deadline: Not specified

Description

Customer Service Consultants in this role get to: • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller • Maintains customer records by updating account information. • Exemplary communication skills and customer-oriented approach • Ability to present, persuade and communicate effectively • Excellent knowledge of computer Our most successful candidates will have: High school diploma or GED Japanese Speaking with Kanji writing skill Both native & non native are welcomed Non Native should have N1 or N2 certification Candidates with e commerce experience will be an advantage Candidates with English communication skill is welcomed but not mandatory Work mode/day/time • Mode: Work from Office (Level 1, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia) • Day: By rotation including weekends (5 working days, 2 days off) • Time: 6am – 12pm operating hours shift (Will be having a few shifts in between, 40 working hours per week)

Responsibilities

• Customer Service Consultants in this role get to: • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller • Maintains customer records by updating account information.
• • Exemplary communication skills and customer-oriented approach • Ability to present, persuade and communicate effectively • Excellent knowledge of computer Our most successful candidates will have: High school diploma or GED Japanese Speaking with Kanji…

Requirements / Eligibility

• Customer Service Consultants in this role get to: • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller • Maintains customer records by updating account information.
• • Exemplary communication skills and customer-oriented approach • Ability to present, persuade and communicate effectively • Excellent knowledge of computer Our most successful candidates will have: High school diploma or GED Japanese Speaking with Kanji…

How To Apply

Use the Apply now button and follow the instructions on the application page.