IT Service Desk Associate (JAPANESE SPEAKER)

Short Summary

IT Service Desk Associate (JAPANESE SPEAKER) with Bosch Group. First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the ITSD Global Team in developing new ways of working Preferably…

Key Details

• Position / opportunity: IT Service Desk Associate (JAPANESE SPEAKER)
• Organization: Bosch Group
• Country / coverage: Philippines
• Location: Taguig, , Philippines
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-08
• Application deadline: Not specified

Description

First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the ITSD Global Team in developing new ways of working Preferably with minimum 6 months experience in an IT Service Desk, ideally in CI Hotline Excellent knowledge (oral and written) Japanese language (at least B2-C1 level) General IT Knowledge with focus on workplace IT Ability of cross-functional thinking and quick problem solving skills Excellent communicator and team player Customer service and solutions-oriented person, conveying genuine willingness to help Ability to work under pressure High degree of self-motivation and learning potential Amenable to work on day shift; weekends off and working onsite Contract is for 1 year only and will be under an agency or headhunter. Can start asap Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Responsibilities

• First Level IT support for a global team.
• Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the…
• Can start asap Kindly attach your resume in your application.
• Only shortlisted candidates will be contacted via email.

Requirements / Eligibility

• First Level IT support for a global team.
• Microsoft Office, Microsoft Outlook Collect, document, resolve and process user incidents and requests via phone/e-mail/chat Use knowledge base in daily business Frequently communicates with team management about new solutions and open points Support the…
• Can start asap Kindly attach your resume in your application.
• Only shortlisted candidates will be contacted via email.

How To Apply

Use the Apply now button and follow the instructions on the application page.