QA Engineer

Short Summary

QA Engineer with Sutherland. Role Summary Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level. Key Responsibilities Build test suites validating agent outputs against golden-record datasets across covered processes. Track and report accuracy/turnaround-time metrics to support…

Key Details

• Position / opportunity: QA Engineer
• Organization: Sutherland
• Country / coverage: India
• Location: Chennai, TN, India
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Information Technology
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-02
• Application deadline: Not specified

Description

Role Summary Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level. Key Responsibilities Build test suites validating agent outputs against golden-record datasets across covered processes. Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business. Run regression testing whenever agent/prompt configurations change, to prevent silent accuracy drift in regulated processes. Feed findings into the human QA function for final sign-off — this role supports human QA authority on regulated activity with technical evidence, not replaces it. Required Experience 5+ years QA/test engineering experience, ideally including ML/LLM output validation (not just deterministic software testing). Experience defining test datasets and accuracy benchmarks for document/text-processing systems. Domain process familiarity a plus for building realistic test scenarios.

Responsibilities

• Role Summary Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level.
• Key Responsibilities Build test suites validating agent outputs against golden-record datasets across covered processes.
• Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business.
• Run regression testing whenever agent/prompt configurations change, to prevent silent accuracy drift in regulated processes.
• Feed findings into the human QA function for final sign-off — this role supports human QA authority on regulated activity with technical evidence, not replaces it.
• Required Experience 5+ years QA/test engineering experience, ideally including ML/LLM output validation (not just deterministic software testing).

Requirements / Eligibility

• Role Summary Owns technical testing of agent outputs — accuracy, turnaround-time impact, and regression testing as agents are iterated — feeding the accuracy and completion-time KPIs tracked at the programme level.
• Key Responsibilities Build test suites validating agent outputs against golden-record datasets across covered processes.
• Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business.
• Run regression testing whenever agent/prompt configurations change, to prevent silent accuracy drift in regulated processes.

How To Apply

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