DA CPS Cluster Leader – Indonesia, Philippines

Short Summary

DA CPS Cluster Leader – Indonesia, Philippines with NielsenIQ. Role Purpose Lead end-to-end CPS operations across Indonesia and Philippine, ensuring high-quality, timely data collection, panel health, operational excellence, cost optimization, transformation, and stakeholder satisfaction. Acts as the senior regional leader and primary point of accountability for CPS delivery, people leadership, compliance, innovation, and…

Key Details

• Position / opportunity: DA CPS Cluster Leader – Indonesia, Philippines
• Organization: NielsenIQ
• Country / coverage: Philippines
• Location: Pasig City, 00, Philippines
• Work arrangement: On-site
• Opportunity type: Volunteer opportunities
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-26
• Application deadline: Not specified

Description

Role Purpose Lead end-to-end CPS operations across Indonesia and Philippine, ensuring high-quality, timely data collection, panel health, operational excellence, cost optimization, transformation, and stakeholder satisfaction. Acts as the senior regional leader and primary point of accountability for CPS delivery, people leadership, compliance, innovation, and business partnership. Key Responsibilities Lead CPS operations across the Cluster and ensure delivery against service, quality, compliance, and productivity targets. Drive panel health, respondent engagement, data quality governance, and risk management. Partner with Commercial, Client Success, Product, Data Science, Technology, and Global Operations teams to support growth and client outcomes. Own regional operating plans, budgets, forecasting, resource allocation, and productivity initiatives. Lead organizational capability building, succession planning, talent development, and engagement. Standardize processes and deploy best practices, automation, analytics, AI-enabled workflows, and continuous improvement programs. Provide executive-level reporting and operational insights to regional and global leadership. Oversee vendor and third-party partner performance where applicable. Ensure compliance with data privacy, information security, and regulatory requirements across the Cluster. Lead transformation initiatives and change management programs supporting future-ready operations. Scope & Impact Regional accountability for CPS operational performance across the Cluster. Leadership of multiple country teams and matrixed stakeholders. Responsibility for operating budgets, productivity delivery, and business continuity. Influence strategic decisions impacting data quality, client satisfaction, and revenue growth. Bachelor’s degree in Business, Statistics, Mathematics, Data Science, Operations, Market Research, or related discipline. 12+ years of professional experience with significant operations, market research, data collection, or shared services leadership experience. 5+ years leading large, geographically distributed teams. Demonstrated experience managing budgets, operational metrics, and transformation programs. Strong stakeholder management and executive communication skills. Fluent English. Preferred Qualifications Master’s degree or MBA. Experience in consumer measurement, panel management, retail measurement, analytics, or insights industries. Experience leveraging automation, AI, advanced analytics, and digital transformation solutions. Key Competencies Strategic leadership Operational excellence Financial acumen People leadership and coaching Change management Data-driven decision making Cross-functional collaboration Customer and client focus Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer…

Responsibilities

• Role Purpose Lead end-to-end CPS operations across Indonesia and Philippine, ensuring high-quality, timely data collection, panel health, operational excellence, cost optimization, transformation, and stakeholder satisfaction.
• Acts as the senior regional leader and primary point of accountability for CPS delivery, people leadership, compliance, innovation, and business partnership.
• Key Responsibilities Lead CPS operations across the Cluster and ensure delivery against service, quality, compliance, and productivity targets.
• Drive panel health, respondent engagement, data quality governance, and risk management.
• Partner with Commercial, Client Success, Product, Data Science, Technology, and Global Operations teams to support growth and client outcomes.
• Own regional operating plans, budgets, forecasting, resource allocation, and productivity initiatives.

Requirements / Eligibility

• Lead transformation initiatives and change management programs supporting future-ready operations.
• Scope & Impact Regional accountability for CPS operational performance across the Cluster.
• Leadership of multiple country teams and matrixed stakeholders.
• Responsibility for operating budgets, productivity delivery, and business continuity.
• Influence strategic decisions impacting data quality, client satisfaction, and revenue growth.

How To Apply

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