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Technical Support Representatives

Sutherland Egypt

Deadline: Not specified

Short Summary

Technical Support Representatives with Sutherland. Key Responsibilities Provide technical support and assistance to customers through different communication channels. Troubleshoot and resolve technical issues efficiently. Identify customer needs and provide accurate solutions. Ensure a high level of customer satisfaction and professional service. Document customer interactions and technical issues accurately. Follow…

Key Details

  • Position / opportunity: Technical Support Representatives
  • Organization: Sutherland
  • Country / coverage: Egypt
  • Location: Cairo, Cairo Governorate, Egypt
  • Work arrangement: On-site
  • Opportunity type: Jobs
  • Sector: Communications
  • Compensation: Not specified
  • Duration: Not specified
  • Start date: 2026-08-23
  • Application deadline: Not specified

Description

Key Responsibilities Provide technical support and assistance to customers through different communication channels. Troubleshoot and resolve technical issues efficiently. Identify customer needs and provide accurate solutions. Ensure a high level of customer satisfaction and professional service. Document customer interactions and technical issues accurately. Follow company procedures and quality standards. Escalate complex technical issues when required. English level B2 or above . Graduates and dropouts are welcome to apply. Maximum age: 40 years old . Willing to work on-site . Flexible with rotational shifts. Good communication and problem-solving skills.

Responsibilities

  • Key Responsibilities Provide technical support and assistance to customers through different communication channels.
  • Troubleshoot and resolve technical issues efficiently.
  • Identify customer needs and provide accurate solutions.
  • Ensure a high level of customer satisfaction and professional service.
  • Document customer interactions and technical issues accurately.
  • Follow company procedures and quality standards.

Requirements / Eligibility

  • Key Responsibilities Provide technical support and assistance to customers through different communication channels.
  • Troubleshoot and resolve technical issues efficiently.
  • Identify customer needs and provide accurate solutions.
  • Ensure a high level of customer satisfaction and professional service.

How To Apply

Use the Apply now button and follow the instructions on the application page.