Spanish Customer Experience & Tech Support Advisor (Flexible Hours)

Short Summary

Spanish Customer Experience & Tech Support Advisor (Flexible Hours) with Sutherland. What You'll Do As a Customer Experience & Technical Support Advisor, you'll help Spanish-speaking customers get the most from their devices and smart technology. Your day-to-day will include: Providing support via phone and email in Spanish and English. Assisting customers with product setup and troubleshooting. Resolving connectivity and…

Key Details

• Position / opportunity: Spanish Customer Experience & Tech Support Advisor (Flexible Hours)
• Organization: Sutherland
• Country / coverage: Bulgaria
• Location: Sofia, Sofia City Province, Bulgaria, //23, Bulgaria
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-08-18
• Application deadline: Not specified

Description

What You'll Do As a Customer Experience & Technical Support Advisor, you'll help Spanish-speaking customers get the most from their devices and smart technology. Your day-to-day will include: Providing support via phone and email in Spanish and English. Assisting customers with product setup and troubleshooting. Resolving connectivity and basic technical issues. Delivering an outstanding customer experience on every interaction. What We're Looking For Spanish proficiency at B2 level. English proficiency at B2 High (B2H) / C1 level. Excellent communication and customer service skills. Interest in technology and consumer electronics. Basic knowledge of Wi-Fi, mobile devices, or connectivity is an advantage. Positive attitude and willingness to learn. Availability to work from our office in Sofia. Schedule: Monday to Sunday, between 10:00 and 19:00. Why Join Us? Choose the schedule that suits you: 6, or 8-hour shifts. Permanent employment contract. Competitive salary. Fully paid training. 21 days of paid annual leave. Additional health and life insurance. Meal vouchers. Company-paid lunch in the office three days per week. Employer-sponsored professional certifications to boost your skills and career. Clear career progression and internal promotion opportunities. Modern office, supportive colleagues, and an international work environment.

Responsibilities

• What You'll Do As a Customer Experience & Technical Support Advisor, you'll help Spanish-speaking customers get the most from their devices and smart technology.
• Your day-to-day will include: Providing support via phone and email in Spanish and English.
• Assisting customers with product setup and troubleshooting.
• Resolving connectivity and basic technical issues.
• Delivering an outstanding customer experience on every interaction.
• What We're Looking For Spanish proficiency at B2 level.

Requirements / Eligibility

• What You'll Do As a Customer Experience & Technical Support Advisor, you'll help Spanish-speaking customers get the most from their devices and smart technology.
• Your day-to-day will include: Providing support via phone and email in Spanish and English.
• Assisting customers with product setup and troubleshooting.
• Resolving connectivity and basic technical issues.

How To Apply

Use the Apply now button and follow the instructions on the application page.